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Policies

Magnolia Mansion New Orleans Bed & Breakfast Inn Policies.

All overnight guests must be 12 years or older. (No Pets).

Check In: 2:00pm to 6pm CST | Check Out: 11:00am CST.

NOTE: Reservations are only guaranteed until 6pm and will be considered a "no show" unless the Magnolia Mansion reservation office has been contacted. ALL Late and Early Arrivals MUST notify the hotel ahead of time to make special arrangements prior to your arrival. Late arrivals after 6:30pm will be charged a late fee of $50 dollars. ALL LATE CHECK-IN FEES ARE PAID IN CASH ONLY.

Our Office is closed after 5:00pm CST.

Magnolia Mansion is a Non Smoking Property (smoking is allowed outside on Veranda).

CALL 504-412-9500 between 8:00am and 6:00pm to book your room if you cannot reserve it online.
Some Dates & Guest Rooms are not available for online booking.

Office Hours are between 8:00am and 6:00pm Mon. - Fri. and 9am-2pm Sat. - Sun. for personalized service.

NOTE: All reservations made through 3rd party reservation systems are guaranteed a specific room type but not a particular room. In order to be guaranteed a specific room choice, bed-size, particular bathroom amenities, floor level or other special requests, you must call Magnolia Mansion direct to book your room.

NOTE: Rates, Pricing, & minimums may not apply during special events, holidays or convention dates. Additional per person charges may apply. King & Queen accommodations are for a maximum of two persons per room. NOTE: The Mardi Gras room can accommodate up to four adults. The Vamps Bordello & Bordello Storyville Jazz can accommodate up to three adults in each of these rooms ONLY.

All Reservations are Pre-Paid in Full at the Time of Booking.
 


STANDARD MINIMUM STAY = Two Nights Required Friday & Saturday. NOTE: Black Out Dates Apply…See Below!

SPECIAL EVENTS, HOLIDAYS & CONVENTION DATES REQUIRE MORE NIGHTS FOR MINIMUM STAY! Note: Minimum Differs Depending on Special Event Dates! Call 504 412 9500 Between 9am – 4pm CST Monday – Friday For More Info . NOTE: All Holidays, Special Events, Convention Dates are Pre-Paid, NON-Transferable and NON Refundable.

PAYMENT METHOD: VISA, Master Card, American Express, Discover, Debit Cards. NO CASH, Travelers Checks or Personal/Business Checks. Cash payments ONLY for late check in fees.

CANCELLATION POLICY: Please note if cancelled, modified, or in the case of a no-show the total price of the reservation will be charged. NO REFUNDS

All Holidays, Special Events, Convention Dates, Special Promotions, Gift Certificates, Ghostly Getaways, Elopement and Wedding Packages are Pre-Paid, NON-Transferable and NON- Refundable.

Any Changes to the reservation may result in additional charges. All modifications to a reservation are subject to the prevailing availability and hotel restrictions, including minimum night stay requirements and seasonal rates.

Hurricane cancellations receive a full refund, credit towards another stay or a change of date with no penalties or fees. When given a minimum of a two week advance notice, some room reservations & packages can be credited to a future date based on availability. This credit must be used within 3 months from the original reserved date & cannot fall over Special Event, Holidays, or Convention Dates.

SECURITY POLICY: Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the interent.

AGE RESTRICTIONS: All Overnight Guest Must be 12 years or older. No Pets!

No unregistered guests allowed in guest rooms or on mansion property at any time, unless Pre-arranged with management prior to arrival.

PARKING: FREE Street parking is only available at this time.

NOTE: No Elevators, Stairs only. Wheel Chair Access is NOT available inside the mansion, only on the courtyard rooms.

We reserve the right to refuse service to anyone!