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Policies

Magnolia Mansion New Orleans Bed & Breakfast Inn Policies.

All overnight guests must be 7 years or older. (No Pets).

Check In: 2:00pm to 6:30pm CST | Check Out: 11:00am CST.

NOTE: ALL Late and Early Arrivals MUST notify the hotel ahead of time to make special arrangements prior to your arrival.

Our Office is closed after 5:00pm CST.

All Late Arrivals are subject to a late fee of $25.00 cash late check in fee for all arrivals after 6:30pm CSTat the time of Check In. A $50.00 cash late fee, for all arrivals after 10:00pm CST.

Magnolia Mansion is a Non Smoking Property (smoking is allowed outside on Veranda)

CALL 504.412.9500 between 8:00am and 6:00pm to book your room if you cannot reserve it online.
Some Dates & Guest Rooms are not available for online booking.

Please call 504-412-9500 between 8:00am and 6:00pm Mon.-Fri. or 9am-2pm Sat â€"Sun for personalized service.

NOTE: All reservations made through 3rd party reservation systems are guaranteed a specific room type and not a particular room. In order to be guaranteed a specific room choice, bed-size, particular bathroom amenities, floor level or other special requests, you must call Magnolia Mansion direct to book your room.

NOTE: Rates, Pricing, & minimums may not apply during special events, holidays or convention dates. Additional per person charges may apply. King & Queen accommodations are for a maximum of two persons per room. NOTE: The Mardi Gras room can accommodate up to four adults. The Vamps Bordello & Bordello Storyville Jazz can accommodate up to three adults in each of these rooms ONLY.

BE AWARE there are no elevators at Magnolia Mansion, stairs only. Wheel Chair Access is not available inside the mansion. It is only in the courtyards.

All Reservations are Pre-Paid in Full at the Time of Booking.
CANCELLATION POLICIES
All Cancellations Must be Given in Writing for Security Purposes.

Cancellation Policy.
A 10% fee applies to any cancellation , non refunable within 7 days of check-in. Non refundable after 7 days of booking.

All Holidays, Special Events, Convention Dates, Special Promotions, Gift Certificates, Ghostly Getaways, Elopement and Wedding Packages are Pre-Paid, NON-Transferable and NON- Refundable.

Any Changes to the reservation may result in additional charges. All modifications to a reservation are subject to the prevailing availability and hotel restrictions, including minimum night stay requirements and seasonal rates.

Hurricane cancellations receive a full refund, credit towards another stay or a change of date with no penalties or fees. When given a minimum of a two week advance notice, some room reservations & packages can be credited to a future date based on availability. This credit must be used within 3 months from the original reserved date & cannot fall over Special Event, Holidays, or Convention Dates.


STANDARD MINIMUM STAY = Two Nights Required Friday & Saturday. NOTE: Black Out Dates Apply…See Below!

SPECIAL EVENTS, HOLIDAYS & CONVENTION DATES REQUIRE MORE NIGHTS FOR MINIMUM STAY! Note: Minimum Differs Depending on Special Event Dates! Call 504 412 9500 Between 9am – 4pm CST Monday – Friday For More Info . NOTE: All Holidays, Special Events, Convention Dates are Pre-Paid, NON-Transferable and NON Refundable.

PAYMENT METHOD: VISA, Master Card, American Express, Discover, Debit Cards. NO CASH, Travelers Checks or Personal/Business Checks, NO Exceptions.

CANCELLATION POLICY: All Room Reservations are Pre-Paid in Full. Standard 7 Day Cancellation Policy: When cancelled within 7 days of check-in, or after 7 days of the booking date ALL Room Reservations are completely nonrefundable and nontransferable, and will result in full forfeiture of payment. (This means that if you are booking outside of a week, you have 7 days to ask for a refund.  We know this is strict, but we are a very small property and when reservations are cancelled, we often cannot turn around and re-sell the room because of the time restraints.  Thank you for understanding.)

All Holidays, Special Events, Convention Dates, HOT DEALS, Elopement Packages, Wedding Packages, Group Getaways, Family Reunions and ALL Packages are Pre-Paid, NON-Transferable and NON Refundable. NOTE: Any Changes to the reservation may result in additional charges. All modifications to a reservation are subject to the prevailing availability and hotel restrictions, including minimum night stay requirements and seasonal rates.

PREPAID PACKAGES CANCELLATION POLICIES: All Cancellations must be given in writing for security purposes. Hurricane cancellations will receive a full refund, credit towards another stay or a change of date with no penalties or fees. NOTE; The Airport, Trains, Buses, and Roads must be closed to Arrival & Departures, and Orleans Parish MUST be under a Mandatory Evacuation to receive a refund. When given a minimum of a two week advance notice, some packages can be credited to a future date based on availability. This credit must be used within 3 months from the original reserved date and cannot fall over Special Event, Holidays, or Convention Dates.

AGE RESTRICTIONS: All Overnight Guest Must be 12 years or older. No Pets!

Magnolia Mansion is a NON Smoking environment within the Mansion and our no-smoking policy is strictly enforced and monitored by TYCO/ADT smoke detectors. A designated Smoking area is allowed outside.

No unregistered guests allowed in guest rooms or on mansion property at any time, unless Pre-arranged with management prior to arrival.

Check -In time is 2pm to 6:30pm (CST) – Check-Out time is 11am. If arriving later than 6:30pm or earlier than 2pm, you must call (504) 412-9500 PRIOR TO DATE OF ARRIVAL & make special arrangements with management. A late fee of $25 cash will be required at the time of check in for all late arrivals after 6:30 pm, a late fee of $50 cash will be required for all arrivals after 10:00 pm.

Late & Early arrivals or late departures must be pre-arranged with Magnolia Mansion prior to arrival in order to accommodate arriving or departing guests.

Reservations are only guaranteed until 6:30pm and will be consider a "no show" unless the Magnolia Mansion reservation office has been contacted.

PARKING: FREE Street parking is only available at this time.

NOTE: No Elevators, Stairs only. Wheel Chair Access is not available inside the mansion, only on the courtyards and down stairs in the Big Easy Spirit Gathering.

We reserve the right to refuse service to anyone!